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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Washer Model WFW94HEXWZ, which is a front loader... it is

Customer Question

washer Model WFW94HEXWZ, which is a front loader... it is not draining after each wash and i have a lot of mold. what do i do to drain and clean out mold.
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: i think it is 4 years old.. i thought i typed the model # above. it is a duet, resource saver
JA: Do you plan on doing the work yourself?
Customer: if i can
JA: Anything else we should know to help you best?
Customer: nothing else..
Submitted: 3 months ago.
Category: Appliance
Expert:  Kelly replied 3 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 3 months ago.

Have you removed the pump filter and cleaned it out?

Customer: replied 3 months ago.
No, how do i do that?
Expert:  Kelly replied 3 months ago.

It will require a fair amount of disassembly. Are you up for that?