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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a GE Profile Electric stove. Model JB968S0H25S. Oven

Customer Question

I have a GE Profile Electric stove. Model JB968S0H25S. Oven not working. Range top is. Any button you push
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: Stove is 12 years old. Model info above. Any button you push says loc on?
JA: Do you plan on doing the work yourself?
Customer: yes if possible.
JA: Anything else we should know to help you best?
Customer: how can we correct. All buttons has we said just say loc on. Help
Submitted: 27 days ago.
Category: Appliance
Expert:  Eng-Tech replied 27 days ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Please give me a moment to review your question.

Expert:  Eng-Tech replied 27 days ago.

Try this:

With the door open, locate the door switch on the face of the oven. ... While you hold the door switch, press the Clean pad, wait 10 seconds.

Expert:  Eng-Tech replied 27 days ago.

Try this and let me know what happens.

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