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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21206
Experience:  Highly accurate diagnostician with over 30 years experience!
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Electrolux stove, model EW30GF65GSH, can't use clean oven

Customer Question

Electrolux stove, model EW30GF65GSH, can't use clean oven option. States "remove rack", I did remove all the rack. Still states "remove rack" and won't clean oven.
Submitted: 6 months ago.
Category: Appliance
Expert:  Kelly replied 6 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Customer: replied 6 months ago.
okay....
Expert:  Kelly replied 6 months ago.

The rack switch is stuck and may need to be replaced but let's see if we can free it up. Put the side racks back in and lift up and down several times and see if the behavior changes, please.

Customer: replied 6 months ago.
I'm deaf, can't talk on the phone.
Customer: replied 6 months ago.
okay...will see if it changes..hold on.
Expert:  Kelly replied 6 months ago.

Sorry for the call offer, I have no control over those. Thank you.

Customer: replied 6 months ago.
I tried that, didn't work. Guess need to replace the switch or something.
Customer: replied 6 months ago.
I saw the switch, and it didn't give any resistance. No feeling of springing feeling
Expert:  Kelly replied 6 months ago.

Okay, so it is indeed faulty. Please allow me just a few minutes to prepare some information for you, thank you!

Customer: replied 6 months ago.
okay
Expert:  Kelly replied 6 months ago.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

CLICK HERE

See the attached pages for access for replacement.

Please know that I am compensated by the site only after you offer a rating at the top of the page. It is my goal to provide 5 star service!

Please know I am here if you have follow up questions! Thank you so much!

Customer: replied 6 months ago.
thanks...have a good day.
Expert:  Kelly replied 6 months ago.

You as well, thank you!

Please know that I am compensated by the site only after you offer a rating at the top of the page. It is my goal to provide 5 star service!

Please know I am here if you have follow up questions! Thank you so much!