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Ask Tom Goellner Your Own Question
Tom Goellner
Tom Goellner, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1581
Experience:  32 yrs. experience servicing major appliances and HVAC equipment.
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We have a GE Refrigerator Model GFE28HGHEBB, Serial #

Customer Question

We have a GE Refrigerator Model GFE28HGHEBB, Serial # TF505452. We have recently tried replacing the water filter. When we press the water dispenser, it states that the "water dispenser" is turned
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: 1 Year
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: No
Submitted: 23 days ago.
Category: Appliance
Expert:  Tom Goellner replied 23 days ago.

After replacing the filter, touch and hold the WATER pad for 5 seconds to reset the display.

Customer: replied 23 days ago.
Your solution does not work, problem still exists, all this does is clear the display, the dispenser remains turned off.
Customer: replied 23 days ago.
Your solution does not work, nor have I received a phone call from you regarding my request for assistance. Please remove the the $5 charge and the $23 charge from my visa credit card account.
Dave Lampe

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