I have a Whirlpool refrigerator freezer
model WRF560SEYM00 and serial number S22343812. The freezer compartment the bottom of the refrigerator has frost and water in it. I have turned off the ice maker
and virtually emptied the freezer compartment, but moisture still ism present. What should I do to eliminate the frost and water in the freezer compartment?
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: Make and description REF-69 22/23 HS CD2K BM purchased 4/9/15.
JA: Do you plan on doing the work yourself?
Customer: It depends if it is something simple or not,
JA: Anything else we should know to help you best?
Customer: We had a repairman come, when the freezer was not freezing, and he suggested that there should be could ventilation
in the refrigerator, and underneath the refrigerator should be kept clean. I have done both of these things.