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The air flow stops because when the freezer is closed, it's forcing the air to flow properly. The issue is that you have a defrost problem and the air can not flow properly when the door is closed. You will need to pull everything out of the freezer and remove the back panel inside the freezer. With a multimeter you need to test continuity through the defrost heater that runs along the bottom of the silver evaporator coils as well as through the defrost thermostat which is a 1" round device clipped onto the top of the silver coils. If either part doesn't have continuity it needs to be replaced. Other than that, use a hair dryer and thaw all the ice/frost build up that you see that that will get the unit working again. But if you don't replace the faulty part, the ice/frost will build up and stop air flow again in a few weeks.
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