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Webb-Guy
Webb-Guy, Home Appliance Technician
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Experience:  maitenance tech at casto
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My ventless electric LG dryer won't start cycle when start

Customer Question

My ventless electric LG dryer won't start cycle when start button is pressed.
Submitted: 23 days ago.
Category: Appliance
Customer: replied 23 days ago.
Please watch this video to hear the sound that dryer makes when start button is pressed.https://drive.google.com/file/d/0B1s5k3pZgx95RWY1M3ZtRzhQWHc/view
Expert:  Webb-Guy replied 23 days ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you.

I am not hearing any sound with the video you provided. The fact that there is no display on the board is telling me your main control may have failed and will need to be replaced. When the light came on the camera went down did the display come on at all?

Customer: replied 23 days ago.
Hello,Did you watch the entire video? It's a 48 seconds recording.https://drive.google.com/file/d/0B1s5k3pZgx95RWY1M3ZtRzhQWHc/view
Expert:  Webb-Guy replied 23 days ago.

Ok I listened to it on a different device. It was my computer my apologies. So the fact that it is not reacting besides the power beep tells me this could be a board problem. So lets try unplugging it for 5 mins and then plugging it back in to see if that resets it. If it does not then the board is going to need to be replaced.

Expert:  Webb-Guy replied 23 days ago.

In the event the power off for 5 minutes does not work then the board will need to be replaced.

https://www.repairclinic.com/PartDetail/LG-Dryer-Main-Control-Board/EBR61144801/1528879?modelNumber=DLEC855W&ss=a8b200i1995d1147824&mr=1

If you have found this information helpful all I ask is you rate with 5 stars at the top so I am credited for my time. Rating does not stop you from getting back to me in the event you need me.

Customer: replied 23 days ago.
This problem occurred a couple of months ago and it was solved by unplugging the dryer and not using it for a day. Not sure if this is something else.
Expert:  Webb-Guy replied 23 days ago.

Well the fact that the display board is blank and pressing of the buttons is doing nothing tells me that the problem is with the main control board and will need to be replaced.

Customer: replied 23 days ago.
Can you share some YouTube videos on how to replace LG's main control board ?
Expert:  Webb-Guy replied 23 days ago.

I can try to locate one for your unit but honestly its just taking the old one off and wire for wire putting back in. It is not a hard task to do at all.

Expert:  Webb-Guy replied 23 days ago.

Here is a video to give you an idea of what you will be doing

https://youtu.be/4Vd_Jqp3AUQ

If you have found this information helpful all I ask is you rate with 5 stars at the top so I am credited for my time. Rating does not stop you from getting back to me in the event you need me.

Expert:  Webb-Guy replied 22 days ago.

I noticed that your question was still open so I wanted to follow up with you to see if you were still needing assistance?

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