How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Webb-Guy Your Own Question
Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 925
Experience:  maitenance tech at casto
95800582
Type Your Appliance Question Here...
Webb-Guy is online now
A new question is answered every 9 seconds

Steamed up. just today - heated a frozen pie on crisp plate,

Customer Question

steamed up.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: just today - heated a frozen pie on crisp plate
JA: Do you plan on doing the work yourself?
Customer: no
JA: Anything else we should know to help you best?
Customer: glass on microwave door is steamed up in the middle
JA: What's the microwave's make and model? And can you guesstimate how old it is?
Customer: Whirlpool GST286 3 years ago
Submitted: 23 days ago.
Category: Appliance
Expert:  Webb-Guy replied 23 days ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Is your unit no longer working?

Customer: replied 22 days ago.
it is working but have never seen the glass on the door steam up. It is between the glasson the outside and inside on the door. Just checked and it is slowly disappearing. I wondered if there is a seal that may need replaced on the door
Customer: replied 22 days ago.
No don't call I will just keep checking and get back to you if it is still a problem thanks
Expert:  Webb-Guy replied 22 days ago.

Sorry if the site offered you the phone call it was not from me. So it sounds like just built up steam from the frozen item you placed in and will go away. If it does not we can try taking the unit apart to clean it.

Expert:  Webb-Guy replied 21 days ago.

I noticed that your question was still open so I wanted to follow up with you to see if you were still needing assistance?