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Jamie_2013
Jamie_2013, Handyman
Category: Appliance
Satisfied Customers: 1487
Experience:  worked on appliances for around 6 years
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I have a Maytag Ensignia Washer. It agitates but it does

Customer Question

Good afternoon. I have a Maytag Ensignia Washer. It agitates but it does spin. mean while when I check under the washer every thing moves properly. Motor agitates and spins. But the inside doesn't spin.
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: Model Ensignia.
JA: Do you plan on doing the work yourself?
Customer: 10 years
JA: Anything else we should know to help you best?
Customer: Yes. I plan to do the work my self
Submitted: 1 month ago.
Category: Appliance
Expert:  Jamie_2013 replied 1 month ago.

Please post model number.

Customer: replied 1 month ago.
Where do I find model number?
Expert:  Jamie_2013 replied 1 month ago.

Look inside the door.

Customer: replied 1 month ago.
MAV8557AWW
Expert:  Jamie_2013 replied 1 month ago.

Any fault codes?

Customer: replied 1 month ago.
NO
Expert:  Jamie_2013 replied 1 month ago.

Does the lid switch work properly?

Customer: replied 1 month ago.
Expert:  Jamie_2013 replied 1 month ago.

If you have a multimeter you can test the lid switch for continuity. If the lid switch is good did you check the belt is not broken?

Customer: replied 1 month ago.
Motor agitates in the inside. I lift machine under it properly spins under the machicine but not inside.
Expert:  Jamie_2013 replied 1 month ago.

Is the belt broken?

Customer: replied 1 month ago.
Belt is not broken.
Customer: replied 1 month ago.
I inspected under the machine, motor turns when spinning but it doesn't spin inside. The agitator works properly inside when washing and rinsing. Please advise.
Expert:  Jamie_2013 replied 1 month ago.

Motor coupling will need to be replaced then.

Using the Star Rating Chart at the top of your page and rating me at least a 5 star is how I receive payment for helping you. Please if you do not understand my answer, don't hesitate to ask for more help. BONUSES appreciated.

Expert:  Jamie_2013 replied 26 days ago.

Please dont forget to use the star rating link to rate me a 5 before you leave, Thanks!

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