How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Whrlp Master Tech Your Own Question
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9225
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Type Your Appliance Question Here...
Whrlp Master Tech is online now
A new question is answered every 9 seconds

My brand new kichenaid mixer KSMC895EF WONT START, brand

Customer Question

my brand new kichenaid mixer KSMC895EF WONT START
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: brand new
JA: Do you plan on doing the work yourself?
Customer: ksmc895er
JA: Anything else we should know to help you best?
Customer: the only thing I did was try to a just the bowl so that the beater does not scrape the bowl
Submitted: 24 days ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 24 days ago.

Hello from Just Answer and the Appliance Category
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

so your unit is Brand new is that correct?

and does the unit make any noise at all?

Customer: replied 24 days ago.
brand new. when i move speed button there is no power
Expert:  Whrlp Master Tech replied 24 days ago.

ok if it is brand new and under warranty I do not think you will want to work on it yourself correct?

Customer: replied 24 days ago.
nothing more to add waiting on your help
Customer: replied 24 days ago.
no don't want to work on it myself that's why I paid the fee for your help
Expert:  Whrlp Master Tech replied 24 days ago.

if you open it up to work on it your going to void your warranty is that something your willing to do?

And do you have a Volt-ohm meter to be able to do any testing?

Expert:  Whrlp Master Tech replied 24 days ago.

this is a DIY appliance repair Category of Just Answer we are not a repair facility !

Customer: replied 24 days ago.
Expert:  Whrlp Master Tech replied 24 days ago.

ok I would contact the place that you purchased it from and see if they will send it in to have it repaired or just exchange it for you.

Expert:  Whrlp Master Tech replied 24 days ago.

But All I can do from this web site is to tell you how to work on it!

Expert:  Whrlp Master Tech replied 18 days ago.

I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time

Related Appliance Questions