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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19126
Experience:  Highly accurate diagnostician with over 30 years experience!
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Our dishwasher is unresponsive, stopped working in the

Customer Question

Our dishwasher is unresponsive, stopped working in the middle of a cycle
JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?
Customer: Kitchen aid
JA: Do you plan on doing the work yourself?
Customer: How do I do a diagnostic cycle
JA: Anything else we should know to help you best?
Customer: I don't see the model numbers, where should I look?
Submitted: 29 days ago.
Category: Appliance
Expert:  Jamie_2013 replied 29 days ago.

Look inside the door for the model number.

Customer: replied 29 days ago.
Customer: replied 29 days ago.
That's the only number I see
Customer: replied 29 days ago.
Expert:  Jamie_2013 replied 29 days ago.

Go to the display and press the "Heated Dry" button. Press the "Normal" button and then press the "Heated Dry" button. Press the "Normal" button again to reset the dishwasher.

Expert:  Jamie_2013 replied 29 days ago.

Also recheck the last number you sent.

Customer: replied 29 days ago.
Ok mod is kuds30ivss4
Customer: replied 29 days ago.
Pressing buttons did not do anything
Customer: replied 29 days ago.
Cancel phone call
Customer: replied 29 days ago.
I need to go
Expert:  Jamie_2013 replied 29 days ago.

If the reset didnt work this means the control board has failed and needs replaced. CLICK HERE to order part.

Using the Star Rating Chart at the top of your page and rating me at least a 5 star is how I receive payment for helping you. Please if you do not understand my answer, don't hesitate to ask for more help. BONUSES appreciated.

Expert:  Kelly replied 29 days ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

If your dishwasher is dead, the control is very unlikely to be faulty. There is a fuse that is quite common to open, see number 6 in the diagram at the link below.


That fuse is mounted on the control (number 10), and can easily be tested by measuring continuity through it. If it is open, it is, of course, faulty. If you have no meter to test with, I would replace it. Make sure to replace all parts in the kit.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!


The video at the link below shows how it is accessed and replaced!


Expert:  Kelly replied 26 days ago.

Hello, I see this question is still open and I was just following up to see if you require further assistance.