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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Jenn Air wall mount double oven. When I set the

Customer Question

I have a Jenn Air wall mount double oven. When I set the temperature, it starts to pre-heat and within seconds just shuts off
JA: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?
Customer: Model WW2780B, I have lived here for over 10 years and it was here when I moved in
JA: Do you plan on doing the work yourself?
Customer: Not unless it's super simple
JA: Anything else we should know to help you best?
Customer: I can't think of anything right now
Submitted: 4 months ago.
Category: Appliance
Expert:  AppTech8579 replied 4 months ago.

Any fault codes?

Customer: replied 4 months ago.
I have know idea, not sure what you mean
Customer: replied 4 months ago.
far I'm not satisfied with anything I've been asked or any answers I have been given ( not really any answers at all ) so I certainly will not pay for a phone call, not happy I've paid anything.
Customer: replied 4 months ago.
is that it? Have I received all the help I'm going to get from you?
Expert:  AppTech8579 replied 4 months ago.

Anything on the display?

Customer: replied 4 months ago.
It's a disgrace that you would charge me anything for the total lack of help, and then try to charge more for a phone call, what a scam.

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