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Does the start button beep at all when pressed or just not responsive at all?
Okay, unplug the microwave, let's try something. Turn off the power to the appliance. Use a hair dryer to heat the panel up until very warm while rubbing firmly over each of the buttons. Often times, this will restore operation. Be sure to get the panel very warm but not hot enough to damage the plastic. Any change?
Oh, sure, thank you.
That is just fine, please, do not worry! There is no time limit at all and certainly no hurry. Take your time! :-)