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This issue could be a bad touch control panel or it could be a bad door latch that doesn't think the door is shut. TO know which one is at fault, just turn the control panel off and press the start button. If the control panel illuminates, then you have a bad door latch switch, otherwise you have a bad start button on the control panel and the entire touch control panel needs to be replaced to resolve this issue.
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Press and hold the control lock button for 5 seconds and see if the light will go off. If not, then your control panel is just shorted and needs to be replaced.
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