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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I Ave a Whirlpool refrigerator about 7 years old. It has

Customer Question

I Ave a Whirlpool refrigerator about 7 years old. It has icemaker and water on the door. My problem is that we had to shut the water off for a few days to have some plumbing done. Now the icemaker doesn't freeze the water to make ice cubes, it just pours all over everything in the freezer and leaks water all over my floor. Is there a reset button or why is this doing this? I never have had a problem with it before.
Submitted: 6 months ago.
Category: Appliance
Expert:  Appliance Guru replied 6 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 6 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Do you have the model number?

Customer: replied 6 months ago.
No, I pulled it out but there is no model or serial number on the back. Could it be somewhere else?
Expert:  Appliance Guru replied 6 months ago.

So does the freezer freeze at all?

Customer: replied 6 months ago.
the freezer works just fine.
Expert:  Appliance Guru replied 6 months ago.

OK so the water the fills the icemaker is spraying all over?

Customer: replied 6 months ago.
But I don't know if it's spraying or pouring out.
Customer: replied 6 months ago.
You haven't answered my question