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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!
The serial number is ***** the same tag as the model number, That tag is in the refrigerator section, usually high on a side wall or on the ceiling. Have you noticed any leakage at the back of the refrigerator ceiling, just below the ice maker area?
Is the water dispenser still working okay?
Okay, so the issue is likely a faulty ice maker, ice maker area is too warm or the ice maker is not getting power. Are you wanting to repair this yourself, despite it being under warranty?
Okay, you may have a frozen fill tube, in which case you can thaw (unplug for 24 hours) but beyond that, you have a problem with a component.
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