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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19029
Experience:  Highly accurate diagnostician with over 30 years experience!
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Where do I find my serial number on a refrigerator model

Customer Question

Where do I find my serial number on a refrigerator model number KRMF706EBS?
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: 6 MONTHS.
JA: Do you plan on doing the work yourself?
Customer: NO
JA: Anything else we should know to help you best?
Customer: The ice maker is not working.
Submitted: 25 days ago.
Category: Appliance
Expert:  Kelly replied 25 days ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 25 days ago.

The serial number is ***** the same tag as the model number, That tag is in the refrigerator section, usually high on a side wall or on the ceiling. Have you noticed any leakage at the back of the refrigerator ceiling, just below the ice maker area?

Customer: replied 25 days ago.
No.
Expert:  Kelly replied 25 days ago.

Is the water dispenser still working okay?

Customer: replied 25 days ago.
Expert:  Kelly replied 25 days ago.

Okay, so the issue is likely a faulty ice maker, ice maker area is too warm or the ice maker is not getting power. Are you wanting to repair this yourself, despite it being under warranty?

Customer: replied 25 days ago.
No. I just scheduled a service appointment for Thursday.
Expert:  Kelly replied 25 days ago.

Okay, you may have a frozen fill tube, in which case you can thaw (unplug for 24 hours) but beyond that, you have a problem with a component.

Customer: replied 25 days ago.
Thanks
Expert:  Kelly replied 25 days ago.

You are very welcome!

Please know that I am compensated by the site only after you offer a rating at the top of the page. It is my goal to provide 5 star service!

Please know I am here if you have follow up questions! Thank you so much!

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