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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Replaced the igniter but still wont work. broiler working

Customer Question

replaced the igniter but still wont work. broiler working fine
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: week
JA: Do you plan on doing the work yourself?
Customer: yeah
JA: Anything else we should know to help you best?
Customer: installed the igniter on the broiler and it works fine. when I put it back on the oven it doesn't
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: DCS about 5 year old
Submitted: 25 days ago.
Category: Appliance
Expert:  Tyler Z. replied 25 days ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Customer: replied 25 days ago.
you there?
Expert:  Tyler Z. replied 25 days ago.

yes... one moment please.