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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
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Experience:  maitenance tech at casto
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My Frigidaire Gallery ice maker freezes up all the time.

Customer Question

My Frigidaire Gallery ice maker freezes up all the time. I've had the repairman here a lot and he thaws it out with a hair dryer. I took it apart last night and used the hair dryer on the back where he did last time but still won't work. Any suggestions??
JA: Can you guesstimate how old your Frigidaire is? And just to clarify, what's the exact model?
Customer: It's probably 4 or 5 years old and model #FGHB2844LF6. It's a Figidaire Gallery with top refrigerator/bottom freezer.
JA: Do you plan on doing the work yourself?
Customer: Yes if I can. Seemed so easy last time the tech guy did it.
JA: Anything else we should know to help you best?
Customer: No, everything else works just fine.
Submitted: 28 days ago.
Category: Appliance
Expert:  Webb-Guy replied 28 days ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. It sounds lie the problem may be with your thermistor in the ice maker that needs to be replaced.

https://www.repairclinic.com/PartDetail/Frigidaire-Refrigerator-Temperature-Sensor/5303918416/1533035?modelNumber=FGHB2844LF6&ss=a4b2i2587d1138797&mr=1

This is the part I am referring to and it will also come with the instructions on how to fix it.

If you have found this information helpful all I ask is you rate with 5 stars at the top so I am credited for my time. Rating does not stop you from getting back to me in the event you need me.

Expert:  Appliance Guru replied 28 days ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Answer:

If the icemaker is actually freezing up that typically is a defective icemaker. See if it rotates when you press the test button on it and if it does not replace it. The icemaker runs about 70 dollars.

All I ask is please use the Star Rating Link at the top of your page before leaving, that is the only way I am credited through the site, tips are appreciated.

Expert:  Webb-Guy replied 27 days ago.

I wanted to check if you had the chance to check on the thermistor that I had suggested if the thermistor is checking good then the problem is located in the dispenser assembly and will need to be replaced. I just wanted to have you check on the thermistor first before buying a more expensive part that you may not need. Let me know what you find.

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