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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74378
Experience:  9+ years being an appliance technician with factory training.
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I'm getting an nF code on my Neptune washer. I guess that

Customer Question

I'm getting an nF code on my Neptune washer. I guess that means no flow but the washer washes but leaves the clothes very wet.
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: Maytag Neptune about 13 years old
JA: Do you plan on doing the work yourself?
Customer: I would like to try.
JA: Anything else we should know to help you best?
Customer: The spin cycle spins. The washer is draining.
Submitted: 29 days ago.
Category: Appliance
Expert:  Tyler Z. replied 29 days ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 29 days ago.

So you are correct that nF means "no flow" and the washer leaves the clothes very wet because the error will occur after trying to fill for 6 minutes so if it doesn't fill with enough water in 6 minutes it just shuts off after filling however much it could fill. You will need to pull the washer forward, turn the water off, and disconnect the water supply hoses from the back of the washer. Make sure the screens on the receptacles on the back of the washer are clean and if not flush them out with water and a Q-tip. If it still won't fill fast enough when you re-connect the hoses and apply water to the washer, you need to replace the water valve on the back of your washer because it's restricting the water flow.

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