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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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The dispenser light on my samsung RF24 refrigerator does not

Customer Question

the dispenser light on my samsung RF24 refrigerator does not turn off.
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: 2 years old. rf24fsdb
JA: Do you plan on doing the work yourself?
Customer: if it is fairly simple
JA: Anything else we should know to help you best?
Customer: is this a typical problem with this model?
Submitted: 1 month ago.
Category: Appliance
Expert:  Appliance Guru replied 1 month ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 1 month ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Have you tried to unplug it for 30 secs and plug it back in?

Customer: replied 27 days ago.
I have not tried unplugging it yet. Having trouble unlocking the wheels to move the refrigerator.
Expert:  Appliance Guru replied 27 days ago.

Can you shut it off at the circuit breaker then?

Customer: replied 27 days ago.
I shut if off at the circuit breaker for 60 seconds, but the problem still persists.