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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My ge microwave wall mouny oven runs and sounds normal but

Customer Question

my ge microwave wall mouny oven runs and sounds normal but does not heat any help?
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: purched 3 30 2013 i will have to go and find model number
JA: Do you plan on doing the work yourself?
Customer: yes if i can
JA: Anything else we should know to help you best?
Customer: model #jes2051dn2ww it runs and sounds normal the lights come on as usual
Submitted: 29 days ago.
Category: Appliance
Expert:  Eng-tech replied 29 days ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping your microwave. Please give me a moment to review your model.

Expert:  Eng-tech replied 29 days ago.

It sounds like you may have a bad magnetron.

Expert:  Eng-tech replied 29 days ago.

That is the most common cause of this symptom.

Expert:  Eng-tech replied 29 days ago.

Do you have electrical test equipment?