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Jamie_2013
Jamie_2013, Handyman
Category: Appliance
Satisfied Customers: 1485
Experience:  worked on appliances for around 6 years
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Bad smell from back of GE REfrigerator-

Customer Question

Bad smell from back of GE REfrigerator-
Submitted: 29 days ago.
Category: Appliance
Expert:  Jamie_2013 replied 29 days ago.

Please post model number.

Customer: replied 29 days ago.
Gth18gbdcrww
Expert:  Jamie_2013 replied 29 days ago.

Is the smell from inside?

Customer: replied 29 days ago.
No, can you please call me. I left my number.
Customer: replied 29 days ago.
It smells more when it's running.
Expert:  Jamie_2013 replied 29 days ago.

Im sorry as I do not have access to a phone right now.

Customer: replied 29 days ago.
are you going to help me via email or no?
Expert:  Jamie_2013 replied 29 days ago.

Pull it out and check the coils .When they get dusty it can cause the problem.

Customer: replied 29 days ago.
The coils were just vacuumed out
Expert:  Jamie_2013 replied 29 days ago.

Was drain pan cleaned?

Expert:  Jamie_2013 replied 29 days ago.

Did you clean the drain pan?

Customer: replied 29 days ago.
There is no access to drain pan and I don't know how to get to it.
Expert:  Jamie_2013 replied 29 days ago.

Do you know where the compressor is?

Customer: replied 29 days ago.
No
Expert:  Jamie_2013 replied 29 days ago.

Do you see the cardboard at the back bottom of the refrigerator?

Customer: replied 29 days ago.
I removed it.
Expert:  Jamie_2013 replied 29 days ago.

Okay do you see the compressor?

Customer: replied 29 days ago.
Expert:  Jamie_2013 replied 29 days ago.

The pan is what the compressor is made into. There is also a hose that comes into the pan. Remove that and clean real good with hot water and vinegar.

Expert:  Jamie_2013 replied 29 days ago.

Using the Star Rating Chart at the top of your page and rating me at least a 5 star is how I receive payment for helping you. Please if you do not understand my answer, don't hesitate to ask for more help. BONUSES appreciated.

Customer: replied 29 days ago.
What do you want me to remove? There is no pan or hose. Can I send you a picture?
Customer: replied 29 days ago.
There is no hose and nothing comes out.
Expert:  Jamie_2013 replied 29 days ago.

yes send a picture

Customer: replied 29 days ago.
Are you going to help me? Why have you charges me before helping me. This seems like a scam. I'm calling my bank.
Expert:  Jamie_2013 replied 29 days ago.

I was waiting for you to attach the picture.

Customer: replied 29 days ago.
Refund my money immediately. You weren't supposed to charge me anything but $5 until you resolved my problem. I'm reporting you people . This is a scam.. I want the money refunded immediately .