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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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JGP932BEC2BB cooktop left front burner and right rear burner

Customer Question

JGP932BEC2BB cooktop left front burner and right rear burner flame lifts off of burner and roars
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: I am an appliance tec. customer just bought house and this was a problem. Replace orifices, no help. No air adjustment. Other burners work just fine
JA: Just to clarify, what's the make and model of the appliance in question?
Customer: GR JGP932BEC2BB cooktop
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: I thought about the regulator but other two burners work fine
Submitted: 1 month ago.
Category: Appliance
Expert:  Appliance Guru replied 1 month ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 1 month ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

How would the burner lift off?

Customer: replied 1 month ago.
When turned past about medium setting on control, it actually lifts off burner, space between burner and flame with a roaring sound.

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