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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Samsung French door refrig. just over 1 yr old,

Customer Question

I have a Samsung French door refrig. just over 1 yr old, refrig. is not cooling
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: rf288dedbsr/aa bought in July 2015
JA: Do you plan on doing the work yourself?
Customer: if we can just don't think we should have a problem on this new of refrog
JA: Anything else we should know to help you best?
Customer: freezer seems to be working
Submitted: 1 month ago.
Category: Appliance
Expert:  Jamie_2013 replied 1 month ago.

Any error codes?

Customer: replied 1 month ago.
no
Expert:  Jamie_2013 replied 1 month ago.

Please make sure that model number is *****