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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Need some one to tell me why the control panel on my Ge

Customer Question

Need some one to tell me why the control panel on my Ge refrigerator is not working .My electric was off yesterday for 3 hrs and now my food I'd defrosting .
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: GE PROFILE
JA: Do you plan on doing the work yourself?
Customer: No I am a female and 72 hrs old .
JA: Anything else we should know to help you best?
Customer: Just need someone to come fix it .Please .
Submitted: 1 month ago.
Category: Appliance
Expert:  Eng-Tech replied 1 month ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping your refrigerator. Would you happen to have the model number?

Expert:  Eng-Tech replied 1 month ago.

I'll help anyway I can. The model number isn't necessary, but helpful.

Expert:  Eng-Tech replied 1 month ago.

It sounds like you have a bad main control.

Expert:  Eng-Tech replied 1 month ago.

Would you like the part number and a source or do you want an estimate if a technician came out to repair it?

Customer: replied 1 month ago.
Gss23wgtabb
Expert:  Eng-Tech replied 1 month ago.

Ok, you will need that main board replaced.

Expert:  Eng-Tech replied 1 month ago.

That repair typically runs about $275.

Expert:  Eng-Tech replied 1 month ago.

This is a common repair so any reputable local repair shop should be able to handle it.

Expert:  Eng-Tech replied 1 month ago.

Is there anything else I can help with?

Expert:  Eng-Tech replied 1 month ago.

I have to log off for now but let me know if there is anything else I can do.