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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My refrig is cooling but not freezing, its a samsung side by

Customer Question

my refrig is cooling but not freezing, its a samsung side by side
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: 2005 RS253BAWW
JA: Do you plan on doing the work yourself?
Customer: probably not unless its simple
JA: Anything else we should know to help you best?
Customer: not that i can think of
Submitted: 1 month ago.
Category: Appliance
Expert:  Webb-Guy replied 1 month ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. You said the fridge is cooling but not freezing? Do you know what the temp is on your freezer? Is it just the freezer giving you the trouble or the fridge as well?