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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Connectedjustn 9installed my new GE washer, ran one load and

Customer Question

connectedjustn 9installed my new GE washer, ran one load and now now willnot do second one\.fill lite on but no water moving and sound of pump working.
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: it is brand new, model # isGTW460ASJ5WW
JA: Do you plan on doing the work yourself?
Customer: whatwork?
JA: Anything else we should know to help you best?
Customer: It is a brand new machine, what else do you need t know?
Submitted: 5 months ago.
Category: Appliance
Expert:  Kelly replied 5 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 5 months ago.

Unplug the machine for 5 minutes. Any change when it is plugged back in?