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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1687
Experience:  maitenance tech at casto
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I have a whirlpool auto washer with a F5 - E3 fault code.

Customer Question

I have a whirlpool auto washer with a F5 - E3 fault code. Door is trying to unlock but wont. I am looking for advice?
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: It came new with our house 2 years ago. The model is WFW81HE.
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: don't think so
Submitted: 7 months ago.
Category: Appliance
Expert:  Webb-Guy replied 7 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Give me just a moment to read over your question and pull up some information and I will be right with you.

Expert:  Webb-Guy replied 7 months ago.

The code you are receiving is the door unlock error code.

Expert:  Webb-Guy replied 7 months ago.

Test 4 starts on page 15 read those instructions

https://s3.amazonaws.com/sm-backend-production-attachments/09001a5080419fa6/Tech%20Sheet%20-%20W10602465%20-%20Rev%20B.pdf

then on page 20 we can manually unlock if needed. I will be here to assist you with anything if you need further assistance. I do however hope you find this information helpful and would be willing to rate with 5 stars at the top so I am credited for my time. Rating does not stop you from getting back to me in the event you need me.

Expert:  Webb-Guy replied 7 months ago.

I wanted to check in with you to see how everything was going? I wanted to see if you needed any further assistance.