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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1519
Experience:  maitenance tech at casto
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My Kitchenaid keypad keypad is frozen, from 2011, yes, I

Customer Question

My Kitchenaid keypad keypad is frozen
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: from 2011
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: I removed the power for 30 seconds then re-applied the power. Now it tells me to enter the time, but the keypad is frozen (not locked)
Submitted: 5 months ago.
Category: Appliance
Expert:  Webb-Guy replied 5 months ago.

What is the model number of your unit? If the keypad is not responding then it is going to need to be replaced. In order for me to find the correct part for you I will need the model number.

Expert:  Webb-Guy replied 5 months ago.

Were you ever able to figure out what was going on? Is the problem still on going?