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Tom Goellner
Tom Goellner, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1581
Experience:  32 yrs. experience servicing major appliances and HVAC equipment.
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GE in wall oven model PT916S0M1SS beeps several times and

Customer Question

GE in wall oven model PT916S0M1SS beeps several times and will not heat. Neither the day nor the boil element will work. Replace the main control board still have same problem
Submitted: 1 month ago.
Category: Appliance
Expert:  Kelly replied 1 month ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 month ago.

Does it program okay and look like it should be working but just not heat?

Customer: replied 1 month ago.
Customer: replied 1 month ago.
This happened after the oven clean cycle was used
Expert:  Kelly replied 1 month ago.

Ah, so that means an easy fix! Do you have a meter to perform any testing with?

Customer: replied 1 month ago.
o have a meter
Expert:  Kelly replied 1 month ago.

Excellent! In the diagram at the link below, numbers 158 & 159 are safety thermals. Can you test each for continuity, please? They are located behind the main control.

CLICK HERE

Expert:  Kelly replied 1 month ago.

The thermal fuse has orange wires, that is the one we are concerned with. It is in line with both heating elements.

Customer: replied 1 month ago.
Only one and it has continuity
Expert:  Kelly replied 1 month ago.

On that model, the thermal fuse may be mounted on the back, it shows several fuses. See number 157 below. Can you test that one, too?

CLICK HERE

Expert:  Kelly replied 1 month ago.

It should have orange wires but it has two different schematics for the same model, I am not sure why!?

Expert:  Kelly replied 1 month ago.

See the attached page.

Customer: replied 1 month ago.
Okay all the safety fuses or thermal fuses are good. Could we possibly have a bad self clean locking motor
Customer: replied 1 month ago.
Window lock motor is engaged and the switches are depressed the blower motor kicks on for the convection
Customer: replied 1 month ago.
when the lock motor
Expert:  Kelly replied 1 month ago.

That is odd. So the door is locked?

Customer: replied 1 month ago.
No the door is not locked. I was just asking if it's a possibility we could have a bad locking motor. Because when I engage the lock the convection fan cuts on. Without it engaged the convection fan motor does not cut on
Expert:  Kelly replied 1 month ago.

NO, that should turn the cooling fan on. Are you getting 240 VAC to the oven?

Customer: replied 1 month ago.
I'm sorry I meant cooling fan not convection fan. And yes I've got 240 volts
Expert:  Kelly replied 1 month ago.

Can you see if you get 120 VAC to the elements when set to a bake cycle?

Customer: replied 1 month ago.
I'll check
Expert:  Kelly replied 1 month ago.

See the attached wiring diagram. Both sides of the element power supply come from the control board. One side has to go through that fuse on the back.

Customer: replied 1 month ago.
I don't have 120 to the elements maybe defective board?
Expert:  Kelly replied 1 month ago.

If you have verified power to the board and the fuse is good, yes, the issue has to be the board. Are you testing from one side of the element to ground or at both element terminals?

Customer: replied 1 month ago.
I am testing from one side of the element and yes I do have 240 volts coming into the unit
Expert:  Kelly replied 1 month ago.

Okay, so it has to be the board. Nice work!

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

CLICK HERE

Please know that I am compensated by the site only after you offer a rating at the top of the page. It is my goal to provide 5 star service!

Please know I am here if you have follow up questions! Thank you so much!

Customer: replied 15 days ago.
My problem has not been resolved
Expert:  Kelly replied 15 days ago.

I will see if another will help.

Expert:  Tom Goellner replied 15 days ago.

On the main board at CN2 an 8 pin connector , check from pin 5 yellow wire to pin 4 orange wire , you should get NO continuity ( open circuit ) and from same yellow wire to pin 3 blue wire should GET continuity. And across the two white wires , pin 6 to 8 you should read 1100 ohms.

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