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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Maytag dishwasher jetdry EQ will not complete cycle, and is

Customer Question

Maytag dishwasher jetdry EQ will not complete cycle, and is hard-wired.
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: I have to check.
JA: Do you plan on doing the work yourself?
Customer: that's possible
JA: Anything else we should know to help you best?
Customer: md MDB9150AWB
Submitted: 1 month ago.
Category: Appliance
Expert:  Appliance Guru replied 1 month ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 1 month ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

When does it stop in the cycle?

Customer: replied 1 month ago.
It stopped during the wash cycle at 69 minutes. I cleared some broken glass from the area under the arm.
Expert:  Appliance Guru replied 1 month ago.

Can you restart it and will it run?

Customer: replied 1 month ago.
It is hard wired in the wall. I would have to trip the breaker
Customer: replied 1 month ago.
Hello
Expert:  Appliance Guru replied 1 month ago.

No I mean can you Cancel it and restart a cycle?

Customer: replied 1 month ago.
No. not unless I trip the breaker. It has no reset and is hard wired. The dishes were warm when I realized the problem so I assume the heating element works
Expert:  Appliance Guru replied 1 month ago.

Ok trip the breaker and see if it will reset and work

Customer: replied 1 month ago.
Duh. I paid how much to hear my solution.
Expert:  Appliance Guru replied 1 month ago.

Well normally there is a Cancel button on the dishwasher and it shows one on your unit. so that is why I said to Cancel it and restart it....either way is it even working?

Customer: replied 1 month ago.
There is no cancel button.
Expert:  Appliance Guru replied 1 month ago.

Ok have you reset it by the power and tried it yet?

Customer: replied 1 month ago.
No I am tripping a breaker at 10:30 at night. It was working when I started it. It when thru 51 minutes of the normal wash cycle.
Expert:  Appliance Guru replied 1 month ago.

OK did it just shut down lights off with water in it?

Customer: replied 1 month ago.
The lights work
Customer: replied 1 month ago.
But I've already said that. I done. This is a waste of my time and money
Customer: replied 1 month ago.
I am finished. Log me off so I can do a review