How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I have a GE Concept 2 electric stove and the burners don't

Customer Question

Hi! I have a GE Concept 2 electric stove and the burners don't want to heat up. The stove works, however, the elements on top (all 4) don't heat up. I have checked the breakers and unplugged the stove...no dice. Any thoughts?
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: At least 8 years, Concept 2 is all that it says.
JA: Do you plan on doing the work yourself?
Customer: If I can!
JA: Anything else we should know to help you best?
Customer: Not that I know of.
Submitted: 1 month ago.
Category: Appliance
Expert:  Appliance Guru replied 1 month ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 1 month ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Does the oven heat?

Customer: replied 1 month ago.
The stove does, the burners do not.
Customer: replied 1 month ago.
Did i just pay $38 bucks for you to say hello?!

Related Appliance Questions