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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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We previously had this exact microwave and it stopped

Customer Question

We previously had this exact microwave and it stopped heating. we bought a new one in Sertember and it stop heating today, everything else works fine. The model number is
JVM7185DTQQ OR 00 DG2212158,FEB 2015
Submitted: 1 month ago.
Category: Appliance
Expert:  Eng-Tech replied 1 month ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your microwave. Please recheck the model number at those did not come up.

Customer: replied 1 month ago.
JVM719DF1CC
Expert:  Eng-Tech replied 1 month ago.

Ok, let me look that up.

Expert:  Eng-Tech replied 1 month ago.

Ok, I am looking at at diagram.

Expert:  Eng-Tech replied 1 month ago.

The circuitry in this unit is standard.

Expert:  Eng-Tech replied 1 month ago.

Does it start, run, etc. as normal with the fan running, but it just doesn't heat?

Expert:  Eng-Tech replied 1 month ago.

Are you still there?