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Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. First lets start with trying to listen and hear the fans and compressor in the back running. One fan should shut off when you open the door and the other fan should run the whole time. The compressor you can check to see if its running it should be slightly warm
Ok so we will need to check the condenser coils which will be located on the inside of the unit by removing the back panel through the inside of the unit. So we can see if they are frozen if they are then they will need to be defrosted. Also let me know about that fan because if it is not coming on while the door is shut and going off when opened the fan may not be running and will need to be replaced.
The condenser coils are accessed by going through the front doors to the back of the unit you will not need to pull it out. You will just remove the back panel