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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14032
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I have a Samsung refrigerator and when you push ice

Customer Question

I have a Samsung refrigerator and when you push ice despincer you get water
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: Bought 2011 rf4287HABP/XAA
JA: Do you plan on doing the work yourself?
Customer: If possible I had a repairman here today he fixed one problem and charged for it but told me it takes to long for ice to make which it makes but does not put out just water
JA: Anything else we should know to help you best?
Customer: No
Submitted: 1 month ago.
Category: Appliance
Expert:  Appliance Guru replied 1 month ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 1 month ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Answer:

Are you certain you have it selected for ICE?

Customer: replied 1 month ago.
Expert:  Appliance Guru replied 1 month ago.

Try unplugging the unit for a full minute then plug it back in and try it.

Customer: replied 1 month ago.
Cancel order 16790698-440
Expert:  Appliance Guru replied 1 month ago.

Did you get it?

Customer: replied 1 month ago.
No still no ice
Expert:  Appliance Guru replied 1 month ago.

OK then replace the icemaker

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