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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14410
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I have difficulty unlocking the induction start mechanism,

Customer Question

I have difficulty unlocking the induction start mechanism, and then getting the lights to stay on the selected place for my pot or pan. PLEASE HELP!!!!
Submitted: 6 months ago.
Category: Appliance
Expert:  Appliance Guru replied 6 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 6 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

First what cooktop model do you have?

Customer: replied 6 months ago.
Wolf induction cooktop model c1365c/b
Expert:  Appliance Guru replied 6 months ago.

OK is the padlock lit up?

Customer: replied 6 months ago.
it is lit
Expert:  Appliance Guru replied 6 months ago.

OK put your finger on it and hold it and it should beep and go out does it?

Customer: replied 6 months ago.
I can not do it now. Almost 10:00pm
Expert:  Appliance Guru replied 6 months ago.

Ok can you get a hold of me tomorrow?

Expert:  Appliance Guru replied 6 months ago.

Hi there,

I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied thank you.