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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9241
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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The ice and ice water in my Kenmore frig. has a bad smell

Customer Question

The ice and ice water in my Kenmore frig. has a bad smell and taste. Changed the filter a few weeks ago and the problem continues.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Yahoo
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I changed the filter and threw out the first two batches of ice.
JA: Anything else you want the email expert to know before I connect you?
Customer: nope
Submitted: 1 month ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 month ago.

Hello from Just Answer and the Appliance Category
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

open the fresh food section door the model /serial tag in on the interior wall .

Customer: replied 1 month ago.
Model 106-78223801/Serial #503179
Expert:  Whrlp Master Tech replied 1 month ago.

Give me a minute or two to pull up information on this model

Expert:  Whrlp Master Tech replied 1 month ago.

the water system in your unit is made up of plastic tubing.

This plastic tubing has a tendency to absorb mineral odors .

Whirlpool whom manufactured the unit for Sear recommend that all of the plastic tubing be replaced.

How handy are you?

Customer: replied 1 month ago.
This is not something I want to tackle. Will probably have to call a repairman.
Expert:  Whrlp Master Tech replied 1 month ago.

ok would you like the part numbers for the part that should be replaced?

Expert:  Whrlp Master Tech replied 1 month ago.

all three parts combined are just over $100.

but if you have a service company order them the parts will probably cost you over $200 just for the parts not including labor or the service call.

Expert:  Whrlp Master Tech replied 1 month ago.

I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time