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Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Sorry to hear you are having these troubles is your washer not draining?
Ok so water is leaking out then have you cleaned up all the water in the pan yet?
I am just one moment please. Now did you try putting the unit into diagnostics mode?
Ok if its not plugged in and everything hooked up we can not do that. Have you tested the drain pump with a multimeter?
Sounds good its after 9 here as well just reach back out to me here tomorrow.
I noticed this question was still open so I wanted to follow up with you to see how it was going and to see if you needed anything further?
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