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Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your Duet. Please give me the model number found in the door frame.
Ok, let me check that.
Your motor control is not detecting the motor turning.
You'll need to check the continuity of the wires between the motor and MCU
And make sure the drum turns smoothly.
The most likely problem is a broken wire between the motor and the MCU. If the motor turns smoothly and there are no other visible signs of issues with the motor, and the wires from the MCU to the motor are ok, then the MCU is suspect.
This issue is somewhat advanced. If you have experience using a multimeter and are quite handy, you may be able to address this issue. Otherwise, I would recommend that for this problem, a qualified technician run some tests on this machine to get an accurate diagnosis.
You will also want to check the motor continuity and the sensor before replacing the MCU. I will opt out and open this up to other experts for additional input.
I see the last person has opted out of your question!
My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company And I teach appliance repair at a local Community College. I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt. You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer. I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
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