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Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Have you inspected the condenser coils behind the back panel from the inside of either your fridge or freezer to see if the water is dripping from off of there?
Ok so you will need to find which side you are able to pull the panel out of most of the time there are aiir vents on the panel which will be your indicator for where the panel is at.
I believe you will find water dripping off of those. This thread does not have to be closed until we solve this problem so if you need further assistance later I can be here when you need me.
also another thing do you have an ice maker on this unit?
you can bookmark this page to get back to me. Rating does not stop you from reaching me again.
no you can defrost them with a blow dryer. If it is not them come back to me and we will figure it out.
I noticed this question was still open so I wanted to follow up with you to see how it was going and to see if you needed anything further?