How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Recently moved into a new home and the ice maker is not

Customer Question

Hello, recently moved into a new home and the ice maker is not making ice.
JA: What's the make and model? And can you guesstimate how old it is?
Customer: GE adora model#DSS25KSRE SS. Really guessing but it's at least 5-7 years old if not more.
JA: Do you plan on doing the work yourself?
Customer: If at all possible yes.
JA: Anything else we should know to help you best?
Customer: Hmmm. Btwn the ice maker and the place where it comes out there is a lot of frosted ice. I've cleaned that out before so I know that's something that's happening currently.
Submitted: 1 month ago.
Category: Appliance
Expert:  Eng-Tech replied 1 month ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your refrigerator. Please give me a moment to review your model.

Expert:  Eng-Tech replied 1 month ago.

Are you able to see the icemaker (particularly the icemaker teeth) when you open the freezer?

Related Appliance Questions