How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

My kitchen aid dishwasher has three lights on, the rinse

Customer Question

My kitchen aid dishwasher has three lights on, the rinse only ,pro dry and sanirinse. It does not light up any others when I touch them (on upper door). I just did a regular dishwashing sequence on Wednesday which went just fine as it always does.
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: THe model is KDTE704DPA0
JA: Do you plan on doing the work yourself?
Customer: No, but I thought there might be some simple reason that turned the computer off that I could fix.
JA: Anything else we should know to help you best?
Customer: I have the dishwasher loaded…should I remove all the dishes?
Submitted: 7 months ago.
Category: Appliance
Expert:  Kelly replied 7 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 7 months ago.

Your touch panel is likely experiencing a failure. You may need to replace the control panel but there is a trick you can try first. Turn off the power to the appliance. Use a hair dryer to heat the panel up until very warm while rubbing firmly over each of the buttons. Often times, this will restore operation. Be sure to get the panel very warm but not hot enough to damage the plastic. If this does not work, the panel will need to be replaced. Let me know what happens and I can get you the correct part information.

Customer: replied 7 months ago.
Nothing came on.
Customer: replied 7 months ago.
Shall I call a repair company and request a control panel? What is the part number?
Expert:  Kelly replied 7 months ago.

So no change at all or all lights off now?