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The model number you gave me is for a washer. So are you saying the dryer door won't unlock or the WASHER won't unlock?
OK well the dryer doesn't lock the door. Only the washer locks the door. So either the door is just jammed and you need to pull it harder to open it (there is no other way), or you're grabbing the wrong side of the door to open it and you need to try to open it the other direction.
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ok good luck
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?