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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I am trying to reinstall my DCS wall oven door. It's 15

Customer Question

I am trying to reinstall my DCS wall oven door.
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: It's 15 years old. DCS WO 227.
JA: Do you plan on doing the work yourself?
Customer: yes.
JA: Anything else we should know to help you best?
Customer: We have removed and cleaned both doors, and now when we try to put the door back in and unlock the locks, we are not in a position to unlock the locks.
Submitted: 8 months ago.
Category: Appliance
Expert:  Kelly replied 8 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 8 months ago.

Do you have the door all the way open when you attempt to unlock the latches on the hinges?

Customer: replied 8 months ago.
We just got it in. Can we cancel our question?
Expert:  Kelly replied 8 months ago.

Of course, I will send it in.