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Does it seem to be progressively getting worse or just erratic?
Okay, so the issue is most likely with the touch pad electronics. Oftentimes, moisture can get in the contacts and cause issues. The controls for this are in the door and it is imperative they be replaced correctly or the door may not seal correctly and be dangerous during use. Are you up for this repair?
See the door breakdown below, I suspect number 4 is the issue.
The control runs about $150, labor would be about the same for an in home service call, which I would strongly recommend for this repair.
Would you like a link to that control panel?
Are you pretty sure of the age, this has a 5 year warranty on the control system?
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!
I can get you a service referral. May I have your zip code, please?
Please allow me just a few minutes to prepare some information for you, thank you!
You set the question value when you posted, I cannot see anything account related.