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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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We have a 27 inch double built-in oven. Cannot figure out

Customer Question

We have a 27 inch double built-in oven. Cannot figure out how to remove the lower rack so e can use self clean.
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: Cannot find model number. Probably 5 years old.
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: no
Submitted: 1 month ago.
Category: Appliance
Expert:  Tyler Z. replied 1 month ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 1 month ago.

If you can't locate a model number can you take a picture of the lower rack and use the paper clip button above this text box to attach a picture so I can see what rack you have that you're trying to remove?