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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1600
Experience:  maitenance tech at casto
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Upper oven (small0 struggles to get to temp and sometimes

Customer Question

Upper oven (small0 struggles to get to temp and sometimes never does
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: where is model info?
JA: Do you plan on doing the work yourself?
Customer: 3yrs old? I may consider doing the repair myself yes
JA: Anything else we should know to help you best?
Customer: No?
Submitted: 7 months ago.
Category: Appliance
Expert:  Webb-Guy replied 7 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Sorry to hear you are having this trouble. What kind of oven do you have? The model number should be located on the inside of the door.

Customer: replied 7 months ago.
Maytag Gemini...I looked all over and can't find model info...I will look again
Expert:  Webb-Guy replied 7 months ago.

yes try looking on the inside of the oven door to see if it is in there. Possibly could be on the trim of the door.

Customer: replied 7 months ago.
Model: MET8775XS02
Maytag "Gemini" (Whirlpool Co.)
Expert:  Webb-Guy replied 7 months ago.

Thank you for that. So I would like to run a diagnostics test so we can see if there are any codes we can retrieve to try to narrow this problem down.

Customer: replied 7 months ago.
Ok...how do we run a diagnostics test?
Expert:  Webb-Guy replied 7 months ago.

Do you see the service manual I just sent over to you.

Expert:  Webb-Guy replied 7 months ago.

Are you still with me? Were you able to enter the unit into diagnostics?

Expert:  Webb-Guy replied 7 months ago.

I wanted to follow up with you to see how its going since I did not hear back from you.