I woke up this morning and saw that my freezer
compartment was too warm, things are unfreezing, and there was a slight goopy mess on the floor....not water. I do not have a water dispenser
and I make my own ice. The frig is just over one year old.
JA: What's the make and model? And have you checked the settings recently?
Customer: Where does it say which make and model? I have a Kitchen Aid user Instructions, but I don't see where the make and model is. When I bought the frig, they said the temperatures for the frig and freezer were pre set, and that was fine until now in my freezer.
JA: Do you plan on doing the work yourself?
Customer: If it is an easy adjustment, of course. remember, my frig is less than 2 years old, I think it's about 1 year and 4 months old.
JA: Anything else we should know to help you best?
Customer: Yes, help me now.