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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My fridge stopped cooling all together sat. It is running

Customer Question

My fridge stopped cooling all together sat. It is running but no cool or cold.
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: Samsung rfg298aars/xaa
JA: Do you plan on doing the work yourself?
Customer: Is this possible
JA: Anything else we should know to help you best?
Customer: My husband had it pulled out & was looking to see if its something he can fix so if we can & save money there yes we will if possible
Submitted: 1 month ago.
Category: Appliance
Expert:  Kelly replied 1 month ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 month ago.
  1. Is it not cooling at all, not even a little?
  2. Is the compressor running?