Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. It sounds like you have a problem with the drive motor. You can check the drive motor by first ensure that the motor is getting power. If the drive motor hums but doesn’t run, is noisy, or does not turn freely, replace it.
Well typically the drain pump is the problem unless it has a clog when it comes to draining. Also the timer can cause this issue as well.
I personally would go with the timer first and see if that solves your issue. Now repair clinic where the motor will come from will return your part for free if it does not solve your problem but since it is not draining as well I would say its more of the control panel/timer issue.
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I totally can understand that. I would personally order the board which repair clinic does not have that is why I sent the ebay part and then order the motor as well. This should take care of of your issue.
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I wanted to check in with you to see if you were able to find out anything further?